Berikut ini adalah contoh Curriculum Vitae (CV) profesional yang dirancang khusus untuk posisi Petugas Kebersihan Umum di kapal pesiar NCL (Norwegian Cruise Line).
Tugas utama dalam peran ini meliputi pembersihan dan pemeliharaan toilet umum, lobi, lorong tangga, serta area lain yang sering dikunjungi tamu. Perusahaan pelayaran sangat mengutamakan standar kebersihan, daya tahan fisik, sikap pelayanan yang baik terhadap tamu, dan kerja sama tim.
[YOUR FULL NAME]
Public Area Attendant / Cleaner
Seeking a Public Attendant role with Norwegian Cruise Line
📍 Address: [City, State, Zip Code]
📞 Phone: [Your Phone Number]
✉️ Email: [Your Email Address]
🌐 LinkedIn: [Your LinkedIn URL (optional)]
🛂 Passport No.: [Your Passport Number]
🗣️ Languages: [e.g., English (Fluent), Spanish (Basic)]
PROFESSIONAL SUMMARY
Diligent and energetic cleaning professional with over [2] years of experience in housekeeping and public area maintenance. Proven ability to maintain high-volume restrooms, floors, and glass surfaces to strict hygiene standards. Possess strong stamina for long shifts, a guest-first attitude, and knowledge of chemical safety (OSHA). Eager to contribute to NCL’s commitment to “Feel Free” guest satisfaction.
CORE COMPETENCIES
Public Restroom Sanitization
Floor Care (Sweeping, Mopping, Buffing)
Chemical Handling & Safety (MSDS)
Lost & Found Procedures
Guest Interaction & Assistance
Time Management in High-Traffic Areas
Infection Control Protocols
Team Collaboration
WORK EXPERIENCE
Public Area Cleaner | [Name of Hotel, Resort, or Convention Center]
[City, State] | [Month, Year] – Present
Maintain 12+ public restrooms and 3 lobby areas in a 500-room hotel, servicing 1,000+ guests daily.
Perform continuous cleaning cycles (every 30 minutes) for toilets, sinks, floors, mirrors, and trash bins.
Respond to guest requests for directions or assistance within 2 minutes on average.
Use industrial cleaning equipment (auto-scrubbers, wet/dry vacuums, carpet extractors).
Replenish supplies (soap, paper towels, toilet paper) using par-level inventory system.
Report maintenance issues (leaky faucets, broken fixtures) to engineering immediately.
Housekeeping Attendant | [Name of Hospital, Office Building, or Cruise/ferry – if any]
[City, State] | [Month, Year] – [Month, Year]
Cleaned 20+ guest rooms per shift following 15-point checklist.
Trained 3 new hires on proper chemical dilution and color-coded cloth system.
Achieved 98% guest satisfaction score in internal audits.
Handled lost items according to company policy (logging, storing, returning).
MARITIME & SAFETY CERTIFICATIONS (Highly recommended for NCL)
Basic Safety Training (STCW 2010) – [Date completed or planned]
Security Awareness (Reg. VI/6) – [Date]
Crowd Management – [Date]
Food & Beverage Sanitation (ServSafe or equivalent) – [Date]
CPR & First Aid – [Date]
Note: NCL can help you obtain these, but having BST STCW gives you a strong advantage.
EDUCATION
High School Diploma / GED
[Name of School], [City, State] | [Year of graduation]
Additional Training:
Professional Cleaning Techniques – [Online course or employer training]
Customer Service Excellence – [e.g., Hilton, Marriott, or NCL e-learning]
PHYSICAL ABILITIES
Ability to stand/walk for 8–10 hours per shift
Lift up to 50 lbs (cleaning supplies, trash bags)
Work in humid/warm environments (ship decks, pool areas)
Climb ladders (to clean high mirrors or vents)
Flexible schedule: nights, weekends, holidays – 7 days/week at sea
KEY ACHIEVEMENTS (If applicable)
“Employee of the Month” twice for spotless restroom audits.
Zero guest complaints related to cleanliness in 6 months.
Reduced chemical waste by 15% through proper dilution training.
